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August 2021
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Meritphase) The importance of quality management: Being excellent is the goal of many organizations. However, being excellent is complex and requires an alignment of multiple factors, among which, without doubt, having good quality management systems. Here I have given a detailed information regarding the importance of quality management and to know more, search “Meritphase” in Google.
First definitions of quality management systems According to the Royal Academy of Language, quality is the property or set of properties inherent in something, which allow us to judge its value. However, in the field of management, the term has evolved towards other definitions with different approaches.
It includes the quality policy, the quality objectives, as well as the planning, control, assurance and continuous improvement of quality. 8 principles of quality management The ISO standards are the standards established by the ISO ( International Standardization Organization), to standardize production and control processes in companies and organizations. In particular, the basic standard that regulates quality management systems is ISO 9001. This standard is based on eight principles of gement of quality:
In a generic way, a good quality management system helps us improve our competitive position and image both internally and externally. Let's take a closer look at these benefits:
We have already mentioned the one supported by ISO standards. Another interesting model to mention is the EFQM. The European Model of Business Excellence (EFQM) is a non-normative model based on self-evaluation by the organization itself. This self-evaluation evaluates the management system of the company based on criteria defined in the model. Its principles are:
Whatever the model may be, having a quality management system is currently essential to maximize our chances of survival in the market. Check our Upcoming Training Program in Saudi Arabia. Visit us : www.meritphase.com
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